A few years ago, cyber insurance was easy to buy and relatively cheap. That has changed. After a wave of expensive ransomware claims, insurers tightened up. Today, getting and keeping a cyber insurance policy means proving you have specific security controls in place. The application itself has become a security checklist.
That is not a bad thing. The controls insurers now require are the same ones that genuinely reduce your risk. Here is what to expect.
Why insurers got strict
Insurers pay claims when businesses suffer breaches and ransomware. When those losses climbed, carriers responded the way any business would: they raised prices, asked harder questions, and declined to cover businesses that could not show basic protections. A policy is now a reward for good security hygiene, not a substitute for it.
What carriers commonly expect
Requirements vary by carrier and policy size, but most applications now ask about the same core controls:
- Multi-factor authentication. Expect this to be non-negotiable, especially for email, remote access, and administrator accounts.
- Endpoint detection and response (EDR). Modern endpoint protection that detects malicious behavior, not just traditional antivirus.
- Tested, isolated backups. Backups that are kept separate from your main network and proven to restore.
- Security awareness training. Evidence that staff are trained to spot phishing.
- Patch management. A process for keeping software and systems updated.
- Email filtering and protection. Defenses against phishing and malicious attachments.
- An incident response plan. A documented plan for what happens during an attack.
- Access controls. Least-privilege access and prompt removal of accounts when staff leave.
If those look familiar, it is because they are the same fundamentals every cybersecurity authority recommends, CISA's Cyber Essentials covers nearly all of them.
Answer the application honestly
It is tempting to answer an insurance questionnaire optimistically. Do not. If you claim a control you do not actually have and later file a claim, the insurer can investigate, and a misrepresentation can reduce or void your payout at the worst possible moment. The application should reflect reality.
Turn the application into a project
The most useful way to approach cyber insurance is to treat the questionnaire as a to-do list. Work through it before you apply:
- Get the questionnaire from your broker early.
- Check each control honestly, have it, partly have it, or missing.
- Close the gaps.
- Then apply, with accurate answers and often a better rate.
You end up more secure and more insurable, which is the whole point.
Insurance is the backstop, not the plan
Cyber insurance helps you recover financially. It does not stop an attack, restore customer trust, or undo downtime. Think of it as the backstop behind real security controls, valuable, but only one layer.
If you would like help working through a cyber insurance questionnaire and closing the gaps it uncovers, that is exactly the kind of project the Flexnet Networks team handles for businesses in Texas and Florida.
Sources
- Cyber Essentials, Cybersecurity and Infrastructure Security Agency (CISA)
- Cybersecurity for Small Business, Federal Trade Commission
- Cyber Guidance for Small Businesses, CISA



