Mitel MiVoice Collaboration

Mitel LogoIn today’s business environment, communications with customers, partners, and suppliers is critical. Mitel® MiVoice Office 250 simplifies communications, enhancing customer service, employee productivity, and collaboration while reducing overall telephony costs MiVoice Office 250 is built on a scalable digital – IP platform.

MiVoice Office 250 is built on a scalable digital – IP platform that combines the best of both IP and traditional TDM switching architectures. It’s designed to scale and protects your investment with add-on modules and processors – all in a form factor that works for shelf-top, rack-mount, and wall-mount scenarios. Additionally, the communications platform delivers IP networking out of the box with full feature transparency.

A Complete Communications Solution Built Specifically to Address Business Needs

Mitel doesn’t make set-top-boxes, gaming devices, TVs or other consumer electronics. We only make products that help businesses communicate better. It’s what we do best.

Mitel communications solutions have been helping businesses for more than 40 years – with the Mitel MiVoice Office 250 being designed pecifically with small- and medium-sized businesses in mind. It provides the ability to connect employees from every location, to help increase business productivity and streamline customer interactions; all the while helping to lower your communication costs.

No More Out of the Office for Employees While Away from their Desk

The reality of the current business landscape is that work often takes employees away from their desks, and their desk phone, each day. To counter this, most client-facing employees often have a mobile phone so that they can remain reachable wherever they go.

MiVoice Office 250 assists businesses with being more flexible and responsive to client needs; ensuring client facing employees don’t miss important customer calls, by allowing external mobile devices to become more integrated with the business.

Through a complete suite of out-of-the-box productivity applications, your employees are able to easily “twin” their desk phone with up to eight other communications devices, providing enhanced personal accessibility, client availability and an in-office telephony experience, while away from their desk.

With MiVoice Office 250, calls can ring all twinned devices at the same time or cascade from one device to the next. This allows employees to provide clients with a single business number that they can be reached at – no matter where their day takes them. 

Furthermore, calls answered on their desk phone can be easily handed-off to their twinned mobile device, when they need to be mobile; yet remain on the call (and vice versa when they return to their desk). Plus, if the employee is unable to answer the call, it goes straight to their office voice mail in-box, removing the need for voice mail services on the other devices.

Low Total Cost of Ownership

Sometimes in order to be successful, or make the jump to the next level, businesses need to invest in new technologies.

Technologies that can help them overcome business challenges, operate in an efficient manner, and provide the necessary flexibility to respond to the ever changing business environment. However, investment in new technologies does not need to come with a high price.

When it comes acquiring a new communications solution for your business, purchase price alone should not be the sole determining factor, but rather the solution’s total cost of ownership, which takes into account all costs associated with a solution, including the positive effects it will have on the business over a period of time.

The MiVoice Office 250 was designed specifically with businesses like yours in mind – those looking to improve customer service by enabling employees with the ability to quickly locate subject matter experts streamlining client interactions, boost employee productivity by enabling workers to be connected with the business from anywhere and on any device, and foster better communications and collaboration between colleagues, partners and clients through easy access to video & web collaboration applications.

With Mitel MiVoice Office 250 decision making can be made more streamlined, customers served more proficiently and employees made more productive; all with a communications solution that offers one of the lowest total costs of ownership.

Our 10 Benefits

Our 10 Benefits Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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